Privacy Policy

DUKBUK (“we”, “our”, “us”), a subsidiary of BUK Enterprises, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Details: Name, email address, phone number, shipping and billing addresses.

  • Account Information: Login credentials if you register on our site.

  • Payment Details: Processed via secure third-party gateways (we do not store card details).

  • Device & Usage Data: IP address, browser type, pages visited, time spent on site, etc.

  • Communication Records: When you contact customer service or subscribe to our emails.

2. How We Use Your Information

Your data is used for:

  • Processing and fulfilling orders

  • Communicating with you regarding purchases or support

  • Personalizing your shopping experience

  • Sending promotional emails (if opted in)

  • Preventing fraud and ensuring site security

  • Improving website functionality and performance

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enhance site navigation and user experience

  • Analyze site usage for improvements

  • Provide targeted promotions

You can manage your cookie preferences in your browser settings.

4. Data Sharing

We do not sell your personal information.

We may share data only with:

  • Trusted third-party vendors (e.g., shipping, payment processors)

  • Legal authorities, if required by law or to protect our rights

5. Data Protection

We use industry-standard security measures (SSL encryption, secure hosting, etc.) to safeguard your data. However, no method is 100% secure, so please use our site responsibly.

6. Your Rights

You have the right to:

  • Access the data we hold about you

  • Request correction or deletion of your data

  • Opt out of marketing emails at any time

To exercise these rights, email us at: support@dukbuk.com

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices and encourage you to read their privacy policies.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children.

9. Policy Updates

We may update this policy from time to time. Changes will be reflected on this page with an updated “Effective Date.”

10. Contact Us

For any privacy-related concerns, contact:

📧 support@dukbuk.com